Privacy policy
This Privacy Policy describes how https://www.mahakaalprasad.com (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and discloses your Personal Information when you visit, use, contact us through, or make a purchase from the Site.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at:
or by mail:
MahakaalPrasad.com
Ujjain, 456001
Ujjain, Madhya Pradesh, India
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may also collect additional information if you contact us for customer support, submit an enquiry through our Contact Us form, or otherwise communicate with us.
In this Privacy Policy, we refer to information about an identifiable individual as “Personal Information”.
Device information
Purpose of collection:
To load the Site accurately for you, perform analytics on Site usage, improve our website, and optimize your experience.
Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or similar technologies.
Disclosure for a business purpose:
Information may be processed by our service providers, including Shopify.
Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, referral information, and information about how you interact with the Site.
Order information
Purpose of collection:
To provide products and services to you, process and fulfill your orders, process payments, arrange shipping and delivery, provide invoices and order confirmations, communicate with you about your orders, screen orders for potential risk or fraud, provide customer support, and, where permitted and consistent with your marketing preferences, provide information about our products, services, offers, and promotions.
Source of collection:
Collected from you.
Disclosure for a business purpose:
Information may be shared with our service providers, including Shopify and service providers involved in payment processing, shipping, delivery, customer support, analytics, and other services required to operate our business.
Personal Information collected:
Name, billing address, shipping address, email address, phone number, payment-related information, order details, and other information necessary to process and fulfill your order.
Contact and customer support information
When you contact us through our Contact Us form, email, telephone, WhatsApp, or other customer-support channels, we may collect information that you provide to us.
This may include:
- Name
- Email address
- Phone number
- Message or enquiry
- Information you voluntarily provide in your communication
- Information relating to your customer-service enquiry
We use this information to respond to your enquiry, provide customer support, resolve issues, communicate with you, and maintain records of customer communications.
Contact Form Consent
Our Contact Us form contains separate consent choices for:
- Terms & Conditions and Privacy Policy, and
- Promotional communications.
Acceptance of the Terms & Conditions and Privacy Policy is required to submit the Contact Us form.
Marketing consent is separate from acceptance of our Terms & Conditions and Privacy Policy.
When you submit the Contact Us form, we may record your consent choices as part of the contact-form submission, including:
Terms Accepted: Yes / No
Marketing Consent: Yes / No
This allows us to maintain a record of the preference you provided when contacting us.
Promotional Communications
If you provide marketing consent, we may use the contact information you provide to send you promotional or marketing communications about MahakaalPrasad.com, including information about:
- Products
- New launches
- Special offers
- Discounts
- Promotions
- Seasonal campaigns
- Sales
- Services
- Other marketing information relating to MahakaalPrasad.com
Depending on the communication channel and applicable requirements, promotional communications may be sent through:
- SMS
- RCS
We will use promotional communications in accordance with applicable laws, regulations, platform requirements, and your applicable preferences or consent.
TRAI's current framework recognizes customer consent for commercial communications and provides mechanisms for customers to manage or revoke such consent.
Where applicable, promotional communications may also contain an appropriate mechanism for opting out or withdrawing consent.
Transactional and Service Communications
Marketing consent is not required for us to send communications necessary to provide services or complete transactions you have requested or entered into, subject to applicable law.
For example, we may contact you regarding:
- Order confirmation
- Payment confirmation
- Order processing
- Shipping
- Tracking
- Delivery
- Returns or replacements
- Customer-service enquiries
- Account or security matters
- Important information relating to a product or service you have purchased
These communications are different from promotional communications.
We may therefore send necessary transactional or service communications even when you have not provided, or have subsequently withdrawn, marketing consent, where permitted by applicable law.
TRAI currently distinguishes service communications used to facilitate, complete, or confirm a commercial transaction from promotional communications.
Withdrawal of Marketing Consent
You may withdraw or change your marketing consent at any time.
If you no longer wish to receive promotional communications from us, you may:
- Use the unsubscribe or opt-out mechanism included in an applicable communication;
- Contact us using the details provided in this Privacy Policy; or
- Use an applicable preference-management or consent-revocation mechanism provided by the relevant communication service.
Withdrawal of marketing consent will not affect our ability to send necessary transactional, service, security, or other legally permitted communications relating to your orders or relationship with us.
For telecom-based commercial communications, customers may also have preference and consent-management mechanisms available through their telecom service provider and applicable TRAI processes.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
For example:
- We use Shopify to power our online store. You can read more about how Shopify uses Personal Information in Shopify's Privacy Policy.
- We may share Personal Information with payment processors, shipping and logistics providers, technology providers, analytics providers, customer-support providers, and other service providers where necessary to operate our business.
- We may share Personal Information when required to comply with applicable laws and regulations, respond to a subpoena, search warrant, court order, or other lawful request, or otherwise protect our rights, property, customers, or business.
Behavioral Advertising
As described above, we may use Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
For example:
- We use Google Analytics to help us understand how customers use our Site.
- We may share information about your use of the Site, purchases, and interaction with advertisements with advertising partners.
- We may use cookies and similar technologies for analytics, advertising, and personalization, subject to applicable privacy choices and requirements.
- We use Shopify Audiences where enabled to help us show relevant advertising through participating advertising partners.
You may be able to manage or opt out of certain targeted advertising through the relevant advertising platform or browser settings.
Using Personal Information
We use your Personal Information to:
- Provide and sell our products and services;
- Process payments;
- Process and fulfill orders;
- Arrange shipping and delivery;
- Provide invoices and order confirmations;
- Provide customer support;
- Respond to enquiries;
- Communicate regarding your orders and services;
- Detect and prevent fraud or abuse;
- Improve our Site, products, and services;
- Perform analytics;
- Maintain business and transaction records;
- Send promotional communications where permitted and consistent with your marketing preferences or consent; and
- Comply with applicable legal and regulatory obligations.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under applicable lawful bases, which may include:
- Your consent;
- Performance of a contract between you and the Site;
- Compliance with our legal obligations;
- Protection of your vital interests;
- Performance of a task carried out in the public interest; and
- Our legitimate interests where those interests do not override your fundamental rights and freedoms.
Where processing is based on consent, you may withdraw that consent subject to applicable law.
Retention
When you place an order through the Site, contact us, or otherwise provide Personal Information, we may retain that information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.
Where applicable, we may retain records of consent and marketing preferences for as long as reasonably necessary to demonstrate and administer those preferences.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect on customers using customer data.
Our processor Shopify may use limited automated decision-making for purposes such as fraud prevention. Such processing is intended to protect the Site and its customers and does not constitute fully automated decision-making producing legal or similarly significant effects on you.
Selling Personal Information
We do not sell your Personal Information.
Your Rights
Depending on your location and applicable law, you may have rights regarding your Personal Information, including rights to access, correct, update, delete, or obtain a copy of certain Personal Information.
You may also have rights relating to marketing communications and consent preferences.
If you would like to exercise an applicable privacy right or ask us about your Personal Information, please contact us using the contact information provided above.
GDPR
If you are a resident of the EEA, you may have the right to access the Personal Information we hold about you, request correction or deletion, restrict certain processing, object to certain processing, and request portability of certain information, subject to applicable law.
If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information may be processed and transferred outside your country, including through Shopify and other service providers, in accordance with applicable legal requirements.
CCPA
If you are a resident of California, you may have rights regarding the Personal Information we collect, including rights to know, access, correct, delete, and opt out of certain uses or disclosures, subject to applicable law.
If you would like to exercise an applicable right, please contact us using the contact information above.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.
We use cookies and similar technologies, including functional, performance, analytics, advertising, and social-media-related technologies, to improve your browsing experience, remember preferences, understand how visitors use the Site, and support our services and advertising.
The cookies used by the Site may include cookies provided by Shopify and third-party service providers.
The specific cookies and their duration may change from time to time as our Site and services change.
You can control and manage cookies through your browser and, where available, our privacy or cookie controls. Please note that removing or blocking certain cookies may affect the functionality of parts of the Site.
Reporting and Analytics
We may use analytics technologies to understand how visitors interact with our Site, including information about pages visited, sessions, traffic sources, device information, and interactions with our website.
This information helps us improve our Site, products, services, and customer experience.
Do Not Track
Because there is no consistent industry-wide understanding of how to respond to “Do Not Track” signals, we do not currently alter our data collection and usage practices solely because we detect a Do Not Track signal.
Changes
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or regulatory requirements.
When we make changes, we will update the “Last updated” date shown at the bottom of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your Personal Information.
Complaints
If you have a question, concern, or complaint regarding our privacy practices or your Personal Information, please contact us at:
We will review and respond to your complaint within a reasonable period and in accordance with applicable law.
If you are not satisfied with our response, you may have the right to contact the relevant data protection, privacy, telecommunications, or other regulatory authority applicable to your circumstances.
Last updated: 10 August 2026